OFFROAD.SKYLINE prioritizes product quality, reliability, and customer satisfaction. This Warranty Policy clearly defines the warranty coverage, valid periods, service terms, exclusions, and return rules for all our off-road products. All purchases from OFFROAD.SKYLINE are subject to the following official warranty and return
1. Replacement Main Fuel Tank & Auxiliary Fuel
3-Year Limited Warranty (No Mileage Limit)OFFROAD.SKYLINE provides a 3-year limited warranty for all fuel systems and corresponding components, valid from the date of product purchase. This warranty applies to products used under normal off-road and daily driving conditions, covering all manufacturing defects and material quality problems.
Warr
OFFROAD.SKYLINE offersfree replacement components for qualified warranty claims within the valid warranty period.
Warranty
Customersall round-trip shipping costs, customs duties, import taxes, and brokerage fees incurred during the warranty repair or replacement process.
2. Exterior
1-Year Limited WarrantyAll OFFROAD.SKYLINE exterior off-road accessories enjoy a 1-year limited warranty from the date of purchase. Covered products include (but are not limited
- Roof R
- Side Steps
- Spare Tire Carriers & Rear Ladders
- Front Bumpers
This warranty covers only factory defects in materials and workmanship under normal installation and use.
3.1 Inspection Upon Delivery
must inspect all products immediately. Any product damage, deformation, missing parts, or manufacturing defects must be reported to our official support. Failure to report in a timely manner will affect your after-sales and warranty rights.3.2 Return Window for Standard Products
All standard, non-customized products support returns within30 days. Customers are responsible for all return shipping fees, import/export duties, taxes, and customs clearance
3.3 Custom Orders Policy
Once customized or made-to-order products enter theorder cancellation and refund requests. No refunds or returns will be provided for confirmed custom orders.
- Improper Use &: Damage caused by incorrect installation, personal modification, accidental collision, violent use, or force majeure factors (including extreme weather, natural disasters, etc.).
- Fuel Misuse